“Supporting Peer Providers using Technology-based Solutions to Deliver Seamless Services” with Tanya Kraege and Kristina Vaccaro – November 2023 Supervisor’s Community of Practice
November 2023 CPS & CPPS Supervisor’s Community of Practice
“Supporting Peer Providers using Technology-based Solutions to Deliver Seamless Services”
with Tanya Kraege and Kristina Vaccaro
November 27th, 2023 from 1:30 – 3:00 pm CT
Facilitator:
- Tanya Kraege
Tanya Kraege is the Drug Poisoning Prevention Team Manager at Safe Communities MDC. She works alongside people experiencing substance use challenges, birthing folx using substances during pregnancy, trauma, relationships, formerly incarcerated, and mental health experiences. Tanya has been a part of mental health and substance use work for 14 years. Currently, she oversees programs that use Recovery Coaches and Certified Peer Specialists who work in various environments in Dane County, Rock County and Jefferson County in Wisconsin to support people with substance use, and mental health experiences and their loved ones. Over the past few years in this role, Tanya has secured grant funding to design and implement a Salesforce-based recovery practice management solution that has increased productivity by 40% in peer provider management and has given the flexibility to serve over 1600 people in her community. Tanya also works around the Country regarding anti-stigma work and peer provider programs. Tanya played a role in the Health Care Task Force on Safe Opioid Prescribing by participating in the academic detailing program for working with clinicians on co-prescribing Naloxone with opioid prescription medications, in addition to being a Clinical Social Worker, Clinical Substance Abuse Counselor, and community advocate. Tanya is also a Recovery Coach, Recovery Coach Trainer, and Certified Peer Specialist, using her story of addiction and recovery to help others gain hope and insight into new ways of living.Tanya Kraege APSW, CSAC, MSW, CCAR Coach, CCAR Trainer, WICPS
- Kristina VaccaroKristina Vaccaro is the Drug Poisoning Prevention Peer Provider Team Supervisor at Safe Communities of Madison and Dane County, WI. Kristina has worked with the substance use and recovery community for nearly six years, using her experience in recovery to inspire and support those currently struggling with substances or mental health challenges. She started providing peer support to those struggling with substance use in 2017 and eventually moved into a leadership position with Safe Communities. She has worked alongside the program manager to implement programs and supervise a team of 18-20 Recovery Coaches/Certified Peer Specialists providing direct services. Kristina works closely with the program manager, funders, and developers to bring to life a recovery practice management solution to ease the daily burden of program management and supervision. Kristina is a recovery coach, recovery coach trainer, and a WI Certified Peer Specialist. She also serves on the board and volunteers at a Dane County-based recreational BMX track and, most recently, on the board of directors for her family foundation working with Wisconsin-based nonprofits to enhance their work. Kristina would tell you she loves her job and the people she gets the honor to work alongside. Kristina’s children and husband mean the work to her outside of work and spends her time outside of work with them.
Kristina Vaccaro BS, CCAR Coach, CCAR Trainer, CPS
Description:
This community of practice focuses on how peer-providing organizations can get organized and incorporate data-based approaches and tools to track their peer work and improve their outcomes. Facilitators will discuss their experience in overcoming supervisory and data challenges as they pertain to supporting peer providers in their work. A solution for managing data tracking for multiple programs and the approaches they are now using to scale programs and manage growth will be explored.
Learning Objectives:
- Learn how to manage the daily activities of peer providers they’re supporting.
- How to organize roles and responsibilities of those supporting peers in their work.
- Utilize data-based approaches to peer work (and the challenges with that)
Feedback Survey/CEH Information:
We invite you to please fill out the evaluation survey link (click here) if you attended this community of practice gathering or if you watch the recording. The survey will close at 4:30pm on Monday, December 11th. Certificates of Participation will be sent to those completing the evaluation form by 4:30pm on December 18th, 2023. No evaluation surveys will be accepted for CEH credit after the evaluation survey’s closing date/time.
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